Terms and Conditions

1. Despatch Policy. While every effort will be made to ensure that all items shown are available to order we offer no guarantee of availability and this electronic publication does not constitute an offer for sale.

If we are unable to supply the goods required to your particular specifications, you will be notified as soon as possible after we recieve your order,and you will be offered a refund or an alternative.

2. Cancellation and Returns. If your order is not manufactured to your instructions you have a right to cancel the contract, return the goods and receive either a full refund of your monies or replacement goods. If you need to return goods, please contact us beforehand, telling us that you are returning the goods and why.

Goods received damaged in transit will be replaced as soon as possible free of charge, to the same specifications as the original order. Returns are made at the customers' expense, although we may waive this responsibility in certain circumstances.

We reserve the right to implement an administration charge for orders cancelled by customer at any time prior to manufacture of that order. Orders can not be canceled once the manufacturing process has been started.

3. Colours, shapes and sizes. The colour of goods and finsihed products may vary slightly from that shown on the website and on the original proof due to limitations of browser software and monitors.

Also colour variations are likely to occur due to the nature of natural materials used. All sizes quoted are approximate. It is the customer’s responsibility to advise us of any maximum or minimum dimensions at the time of order.

4. Where proofs are sent out they must be checked in all respect for example Layout, Text, Content, Punctuation and Spelling.

5. Confidentiality. Customer details are not passed to third parties, but we reserve the right to pass on customer's contact numbers to parcel carriers in the event of delivery difficulties, unless specifically requested not to do so. All customer details are used only in accordance with the Data Protection Act.

6. Indemnity. You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

7. Jurisdiction. The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

8. Consumer Rights. None of the above Terms and Conditions affects your statutory consumer rights.

We aim to offer you the best possible service. We respect your privacy and Sign Workshop Ltd will never pass your details onto a third party for marketing purposes of any kind.